Last Updated: 20 Sep 2025
At Aastha Multi-Speciality Hospital & Research Centre, Ambikapur, we respect and protect the privacy of our patients, visitors, and website users. This Privacy Policy explains how we collect, use, and safeguard your personal information.
1. Information We Collect
We may collect the following types of information when you visit our hospital, use our website, or contact us:
Personal details such as your name, age, gender, contact number, and address.
Medical history, reports, prescriptions, and health-related information shared with our doctors.
Payment information for billing and insurance purposes.
Website usage data such as IP address, browser type, and cookies (if applicable).
2. How We Use Your Information
We use your information to:
Provide medical consultation, diagnosis, treatment, and healthcare services.
Process appointments, billing, and insurance claims.
Maintain accurate medical records.
Improve hospital services and patient care.
Share updates, health-related alerts, or appointment reminders (with your consent).
3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information.
Your information may be shared only with:
Treating doctors, nurses, or authorized medical staff.
Laboratories, pharmacies, or diagnostic centers (if needed).
Insurance companies for claim processing.
Government or legal authorities if required by law.
4. Data Security
We implement strict security measures to protect your personal and medical information from unauthorized access, misuse, or disclosure. However, no online system is 100% secure, and we encourage you to take necessary precautions when sharing information online.
5. Cookies and Website Usage
If our website uses cookies, they help us improve user experience and analyze website traffic. You may choose to disable cookies in your browser settings.
6. Your Rights
You have the right to:
Access your medical records.
Request corrections to your personal or health information.
Withdraw consent for communication or marketing purposes.
Contact us for any privacy-related queries.
7. Contact Us
If you have questions about this Privacy Policy or how your information is used, please contact us:
📍 Aastha Multi-Speciality Hospital & Research Centre
North Ring Road, Near Laxmangarh Chowk (Bengali Chowk), Ambikapur, Chhattisgarh – 497001
📞 Phone: +91-7773000716 or +91-7773000719
📧 Email: info@aasthamhrc.in
🔒 Your trust is our responsibility. We are committed to keeping your information safe and confidential.